Electronic Business (e-Business) is revolutionizing the way of communication between internal and external stakeholders in an organization. E-business can lead to competitive advantage and at the same time, increase profitability. There are several factors resulting on the success of e-business. One of the most important factors is trust. Acquiring customers’ trust depends on many things that a...

This paper is an attempt to investigate the main factors affecting the integration and performance of the B2B e-commerce supply chain, specifically the situations in a global manufacturing country-China. Fifteen B2B e-commerce companies take part in this research. Fisher’s exact test is employed to identify the main affecting factors in terms of improving the integration and performance of the ...

The purpose of this paper was to examine the critical factors that affect consumer trust in online shopping environment in Taiwan. Based on the implications derived from the previous literature review, the factors affecting online trust are presented, which provide a basis for the further development model of trust in this study. The study suggests that if there are more perceived trust in onli...

The use of Internet as a mean of shopping goods and services is growing over the past decade. Businesses in the e-commerce sector realize that the key factors for success are not limited to the existence of a website and low prices but must also include high standards of e-quality. Research indicates that the attainment of customer satisfaction brings along plenty of benefits. Furthermore, trus...

Though nations across the world are realizing the importance of e-Government, its successful adoption and acceptance by citizens still remains an elusive phenomenon. Citizen trust on eGovernment, which appears to be a major contributor for e-Government adoption and acceptance, has not been fully explored by researchers and governments. In this study, we use the theoretical lens of ‘citizen trus...

Trust is an important factor in the success of interenterprise collaborations. Trust decisions are made based on whether the incentives to participate in a collaboration outweigh the risks involved. Supporting these decisions is a central activity in inter-enterprise trust management. In this paper, we review factors affecting human trust decision making in online environments and apply them to...