OBJECTIVES To explore emergency department (ED) patient expectations regarding staff communication with patients, wait times, the triage process and information management. METHODS We conducted a cross-sectional English-language telephone survey among patients aged 18 years or older who visited the EDs in the Calgary Health Region in 2002. Survey items were based on a preceding qualitative st...

BACKGROUND We evaluated the concordance between triage scores generated by a novel Internet clinical decision support tool, Clinical GPS (cGPS) (Lumiata Inc, San Mateo, CA), and the Emergency Severity Index (ESI), a well-established and clinically validated patient severity scale in use today. Although the ESI and cGPS use different underlying algorithms to calculate patient severity, both util...

This study explores the association between selected socioeconomic characteristics of emergency patients with waiting times in emergency departments and walk-outs (those who did not wait for treatment) in South Western Sydney Area Health Service hospital emergency departments. Bivariate and multivariate analyses indicated that waiting times to see a doctor and walk-out rates varied by age, sex,...

Purpose: In the present study, we aimed to identify the factors that affect nurses’ decision making in triage. Method: We used a predictive design in this survey, with triage records created by researchers and completed by triage nurses at five emergency hospitals. The survey was held for five days within January of 2012. We performed multiple linear regression analysis with triage duration as ...

BACKGROUND Most current triage tools have been tested among hospital nurses groups but there are not similar studies in university setting. In this study we analyzed if a course on a new four-level triage model, triage emergency method (TEM), could improve the quality of rating in a group of nursing students. METHODS This observational study was conducted with paper scenarios at the Universit...

The paper describes a methodology used for selecting the most relevant clinical features and for generating decision rules based on selected attributes from a medical data set with missing values. These rules will help emergency room (ER) medical personnel in triage (initial assessment) of children with an abdominal pain. Presented approach is based on rough set theory extended with the ability...

BACKGROUND Emergency department (ED) triage is performed to prioritize care for patients with critical and time-sensitive illness. Triage errors create opportunity for increased morbidity and mortality. Here, we sought to measure the frequency of under- and over-triage of patients by nurses using the Emergency Severity Index (ESI) in Brazil and to identify factors independently associated with ...

The Mobile Emergency Triage system is an m-health decision support system that assists hospital Emergency Department physicians in triaging various acute pain presentations at the point of care. The system is designed following the extended client-server architecture, suited for weak-connectivity conditions. The server interacts with the hospital information system to exchange necessary informa...

The objective of this study was to evaluate the validity in Belgium of the National Triage Scale for judgement of the urgency of a patient's condition and making a case-mix description of the patient profiles in the different urgency categories. The study is of a descriptive retrospective and descriptive correlational design and was carried out in the emergency department at the University Hosp...