customer orientation is one of the new approaches which is recently considered by the iranian healthcare centers. the present study aims to identify the main factors of customer orientation in iranian hospitals. the study is done through analysis of a questionnaire designed after recognition of the main variables. iranian social security organization hospitals (the major governmental health ins...

social capital referred to communications and links that based on trust and formed between human and institutional collections as a valuable source. this article aimed to explore the social capital concept and its indicators and how to evaluation its criteria, and then compare this variables in executive organization of qom province until can introduce a clear illustration about this concept. t...

We 4nd that area and population distributions of nations follow an inverse power-law, as is known for cities, but with a di7erent exponent. To interpret this result, we develop a growth model based on the geometrical properties of partitioning of the plane. The substantial agreement between the model and the actual nation distributions motivates the hypothesis that the distribution of aggregate...

knowledge transfer was the most important factors of success for organizations in today's complex and changing environment as one of aspects of knowledge management. the aim of this study was to investigate the relationship between intrinsic motivation and extrinsic motivation by transfer the employee’s knowledge in social security organizations in kerman. the method research is descriptiv...

Organizations continually adapt to external organizational imperatives such as technology, population, knowledge and values. The increasing rate and intensity of these imperatives necessitates fhanges in services irrespective of the organization's formal intentions to change. It is suggested that organizational characteristics amenable to handling change do not occur randomly. Six organizationa...