How has research regarding public service motivation evolved since James L. Perry and Lois Recascino Wise published their essay “Th e Motivational Bases of Public Service” 20 years ago? Th e authors assess subsequent studies in public administration and in social and behavioral sciences as well as evolving defi nitions of public service motivation. What have we learned about public service moti...

How has research regarding public service motivation evolved since James L. Perry and Lois Recascino Wise published their essay “Th e Motivational Bases of Public Service” 20 years ago? Th e authors assess subsequent studies in public administration and in social and behavioral sciences as well as evolving defi nitions of public service motivation. What have we learned about public service moti...

As one of the motivational theories which define both values and attitudes beyond personal as well as organizational benefits, Public Service Motivation (PSM) model aims to underscore the appreciation of individuals with regard to public interests. If PSM pattern being optional is synchronized with civic-organizational behavior, its effectiveness is manifested in improving service quality. The ...