publishes working papers and policy papers relating to Latin America. This series represents the diverse and coordinated activities of faculty and affiliated scholars at CLAS. You may order papers from us by sending a check or money order for US $5.00 made out to " UC Regents " along with the paper title and number to: * The views expressed in this paper are solely those of the authors and do n...

The current study aims to analyze waste characteristics and management practices of the hotel industry in Hoi An, a tourism city in the center of Vietnam. Solid wastes from 120 hotels were sampled, the face-to-face interviews were conducted, and statistical methods were carried out to analyze the data. The results showed that the mean of waste generation rate of the hotels was 2.28 kg/guest/day...

In the hotel sector, yield management traditionally balances a supply of perishable room nights against demand by manipulating price and time of consumption. While widely accepted, Internetbased distribution channels with different cost structures complicate the process. Hotels must not only manipulate price in response to supply and demand, but must also choose which portfolio of distribution ...

Judging by the millions of reviews left by guests on the Airbnb platform, this “trusted community marketplace” is fulfilling its mission of matching travelers seeking accommodation with hosts who have room to spare remarkably well. Based on our analysis of ratings we collected for over 600, 000 properties listed on Airbnb worldwide, we find that nearly 95% of Airbnb properties boast an average ...

In this article, we analyze the impact on hotels of the ISO 14001 environmental certification system from the customers’ perspective. Based on a comparison of customer ratings of 6,850 hotels in Spain with and without ISO 14001 certification, overall guests rate the hotels with ISO 14001 certification higher than those without the certification. These results are stronger for hotel comfort and ...

Sustainable development is a necessary part of hotel industry and precise efficiency measurement is required to have it, particularly in today’s competitive environment. In this paper a method of efficiency evaluation and comparison is introduced which can categorize hotels with respect to their stars rating as well as size, place, budget and many other differences and protects the poor hotels ...

The emergence of spa tourism as a sector the wellness marketplace is reflected in contemporary architecture hotels. These facilities are essentially accommodation that offer variety individual treatments and services for spaseeking tourists focused on their health wellness. primary objective research to investigate current tendencies strategies field architectural design hotels, well explore su...

Background Most states in the U.S. permit hotels to allow smoking in some guest rooms, and only five (Indiana, Michigan, North Dakota, Vermont, and Wisconsin) require that all hotel and motel rooms be 100% smoke-free (State and local 100% smokefree hotel and motel guest room laws enacted as of July 3, 2017). Little is known, however, about how hotels' smoking policies have been implemented. Thi...

Despite the significant impact of environment on the attractiveness of tourist destination, environmental stewardship is not always the top priority in the hotel industry as one of the most energy-intensive sectors of the tourism industry which contributes to the increasing quantity of air pollutants. Therefore, this study investigates the impact of ecological pull motives and service quality o...

Stefani Svaren Research Assistant School of Hospitality Business Management Washington State University Todd Hall 470 Pullman, WA 99164-4742 [email protected] Abstract This study analyzes the green practices of American hotels. As such, this study examines how eco-friendly, or green, hotels in the United States are in relation to no-cost or low-cost practices. Findings show that chain ho...