Deception theory suggests that deceptive writing is characterized by reduced frequency of first-person pronouns and exclusive words, and elevated frequency of negative emotion words and action verbs. We apply this model of deception to the Enron email dataset, and then apply singular value decomposition to elicit the correlation structure between emails. This allows us to rank emails by how wel...

The popular and scientific literature has been discussing the advent of ‘big data’ with a measure of excitement and apprehension. For the first time in history, it seems, every breath we take, every move we make, someone’s watching us. But beyond their unprecedented volumes and the anxieties they raise, new communication data have a less obvious aspect, in so far as they are (arguably) of a fun...

We report on the use of email lists as a supplement to teaching. We argue that email lists can provide a valuable students–instructor communication channel and describe the process of setting up and managing such lists. A case study of email messages exchanged in an introductory operations research course is also included. The case illustrates how a strategic use of email leads to a richer lear...

Communications networks as diverse as wired telephone systems and online chat forums record information about every message that they carry, creating enormous, relentlessly growing streams of data. Hidden (often deeply hidden) in these streams is a rich, dynamic view of the people who use the network and their patterns of interaction, but tools for extracting, analyzing and visualizing that inf...

This chapter deals with the issues concerning e-mail communication security. We analyze the most popular security mechanisms and standards related to the e-mail communication and identify potential threats and vulnerabilities. The most significant drawback of all current approaches is the impossibility of keeping headers information authentic. This leads to possible impersonation attacks and pr...

BACKGROUND Email is one of the most widely used methods of communication, but its use in healthcare is still uncommon. Where email communication has been utilised in health care, its purposes have included clinical communication between healthcare professionals, but the effects of using email in this way are not well known. We updated a 2012 review of the use of email for two-way clinical commu...

Visualizing Rhythms of Intimacy in Email Communication. (December 2004) Mirko Mandic, B.S., Charleston Southern University Chair of Advisory Committee: Dr. Andruid Kerne Email has developed into one of the most extensively used computer applications. Email interfaces, on the other hand, have gone through very few transformations since their inception. As the growing volumes of email data accumu...