The CMS Dataset Bookkeeping System (DBS) search page is a web-based application used by physicists and production managers to find data from the CMS experiment. The main challenge in the design of the system was to map the complex, distributed data model embodied in the DBS and the Data Location Service (DLS) to a simple, intuitive interface consistent with the mental model of physicists analyz...

There is considerable evidence to suggest how positive and negative leader emotions influence a variety of positive and negative follower outcomes. However, little empirical evidence exists to suggest under what circumstances the enactment of negative emotions can yield desirable outcomes for individuals operating in a given organizational context. Drawing upon a series of semi-structured inter...

Local R&D laboratories are traditionally a primary source of information and technology involving local talent and intelligence. This paper focuses on R&D units established by foreign companies in China, investigating their R&D mission, laboratory management, integration with the parent organizations, and overall performance. The research is based on 28 qualitative expert interviews with local ...

This paper examines the efficiency and effectiveness of a prescriptive systems development methodology in practice. The UK Government’s mandatory Structured Systems Analysis and Design Method (SSADM) was examined to determine its value to software projects. The evidence was collected from interviews with 17 project managers, discussions with participants on 3 large SSADM projects and from obser...

Groundwater management by water service providers in Lusaka, Zambia, includes borehole siting, drilling and on-going monitoring. Semi-structured interviews were conducted with Lusaka Water and Sewerage Company (LWSC) and devolved Water Trust managers, in order to assess their needs and collect their suggestions to improve data management. The research found that both the Water Trusts and LWSC l...

The rapid development of e-government across the world has exposed critical information in public organizations to the possibility of cybercrime. Information security has become a critical issue that needs to be adequately addressed in e-government development. This paper proposes a conceptual framework for information security compliance. The proposed framework, consisting of four dimensions o...

Grounded in the Experiential Learning Theory and expertise research, this study examines the processes of experience-based learning, i.e., acquisition of skills and knowledge from direct experience, at different career stages of different types of IT professionals. A qualitative research method was used to compile a series of case studies on the basis of theoretical replication to answer this r...