The traditional supplier evaluation methods mostly belong to the static evaluation, and the actual information service provider selection is a dynamic process, need to use dynamic evaluation method to measure. In order to select the IT outsourcing service provider, the tool which uses complex scientific management system-thinking Exploration diagram, established the index system for the selecti...

Information systems (IS) outsourcing is a major decision for health care organizations. Analysis of outsourcing costs and benefits have to be made for the departmental or function-specific application of each system. Limited empirical studies have examined healthcare information managers preferences for IS outsourcing. In this paper we report findings from a national survey of more than 16,000 ...

Purpose – This micro-level outsourcing research provides insight into how individuals are affected by the outsourcing arrangement. The aim of this exploratory case study was to develop an understanding of individual level role stress and work outcomes among transferred employees in IT outsourcing relationships. Design/methodology/approach – A research model was developed based on role theory. T...

Nowadays, Offshore Information Systems (IS) Outsourcing is developing tremendously, despite glutting with unsuccessful and disappointing projects. In order to implement offshore IS outsourcing projects successfully, it requires all the parties involved to not only attempt to cross the boundaries of different countries or organizations, but also confront the consequent challenges brought by inte...

As scholarly interest in IT outsourcing has gained momentum recently, the ability to integrate this line of research into a coherent and consistent body of evidence seems to have been constrained by the difficulty of reconciling the contradictory findings that have emerged from outsourcing studies. This paper suggests that the recurring call for an integrative view of outsourcing can be address...

Smart grid is maximum optimization of energy management achieved through transmission and distribution automation, efficient use of existing network and integration of smart devices. Due to electric power system’s own characteristics, it cannot store energy in a large scale therefore electric generation, transmission, distribution and usage operations must be completed simultaneously. Due to it...

This paper presents an empirical analysis of “outsourcing” using establishment level data for UK manufacturing industries. We analyse an establishment’s decision to outsource and the subsequent effects of outsourcing on the establishment’s productivity. Our empirical results suggest that high wages are positively related to outsourcing, suggesting that the cost saving motive is important. We al...

Outsourcing is common for software development, and is the context for many projects using agile development processes. This paper presents two case studies concentrating on the customer role in projects using outsourcing and extreme programming (XP). The studies follow an interpretive approach based on in-depth interviews, and suggest some tensions between some contractual arrangements in outs...

Dynamic and complex information security risks facing organizations are forcing them to take a hard look at outsourcing to Managed Security Service Providers (MSSPs). The potential advantage of outsourcing is to improve security levels at lower costs. Potential risks of outsourcing to an MSSP includes service quality uncertainty and the business risk of MSSP bankruptcy. In this paper we present...

Outsourcing logistics functions to third-party logistics (3PL) providers has been a source of competitive advantage for most companies. Companies cite greater flexibility, operational efficiency, improved customer service levels, and a better focus on their core businesses as part of the advantages of engaging the services of 3PL providers. There are few complete and structured methodologies fo...