The aim of the present study was to explore Critical Success Factors (CSFs) in implementation, pre-implementation and post-implementation phases of ERP system. A single exploratory case study approach has been employed to analyze the case of an electric supply Government owned company of Pakistan. For the collection of data face-toface in-depth interviews were conducted. NVivo 10 software has b...

Empirical data based on actual system use is in very short supply. How many transactions do ERP system users execute? In which business processes do most users still play an active role? Answers to these questions are provided in the analysis of 77 user organizations, the subject of this publication. For the first time, these questions can be answered objectively, based on data collected with s...

Enterprise systems (ES) are widespread in current organizations, and seen as integrating organizational procedures across functional divisions. An enterprise system (also known as enterprise resource planning – ERP system), once installed, seems to enable or constrain certain actions by managers and users, which have an impact on organizational operations. Those actions may result in increased ...

The implementation of ERP systems has been problematic for many organizations. Given the many reports of substantial failures, the implementation of packaged ERP software and associated changes in business processes has proved not to be an easy task. As many organizations have discovered, the implementation of ERP systems can be a monumental disaster unless the process is handled carefully. The...

Complex information technologies (CITs), such as ERP packages, have become the core component of modern organizations. Corporate investments in CITs have soared to a record high. Firms need to creatively apply the technologies in order to adapt to the ever-changing environments and realize the full potential of the technologies. We approach this issue from the perspective of ‘Innovate with IT’,...

Using data from 170 manufacturing companies, we identified five facilitators for knowledge management in an ERP environment. Additionally, we examined the relationship between knowledge management and manufacturing companies’ competitive advantages in the E-business environment. The result of the study suggests that adopting organizational preparation for KM, employee education and learning, in...

A lot of ERP implementations are failure, because organizations which bought ERP systems thought that this was all what they should do. But failure cases of ERP implementation showed, that organizations have to do extensive work on implementation. Because of that, organizations have to create conditions, in which they can implement chosen solution in expected time, scope and evaluated costs. Th...

This study examines the transfer of the British Voluntarist employment relations practice (ERP) to Nigeria through colonialism; this transferred employment/industrial relations replaced the Nigerian Paternalistic ERP. In most cases transfers of management practices by the colonial masters were done with the help of the multinational companies; in the Nigerian case the multinational company was ...

Enterprise Resource Planning (ERP) systems are large, complex software packages with the potential to provide many business benefits. However, the billions of dollars invested by organizations worldwide in ERP systems have resulted in varying outcomes. This research will identify the significant factors contributing to the achievement of business benefits from ERP systems, and develop a structu...

Lean practices and principles build on a half-century of successive initiatives aimed at transforming social and technical systems in organizations. While they are seen as central to the revitalization of the U.S. aerospace industry, there is great variation in the degree to which lean initiatives emphasize just technical/manufacturing systems versus additional social and enterprise dimensions....