OBJECTIVES This study investigated relationships between three measures of wisdom: self-ratings, peer ratings, and a self-report scale. We expected to find a zero or negative correlation between the self-rating and the average peer rating and low positive correlations of both to the self-report scale. We also tested whether there would be more convergence among measures in the top scorers. ME...

Conventional marketing wisdom holds that a customer orientation provides a firm with a better understanding of its customers, which subsequently leads to enhanced customer satisfaction and firm performance. However, there are cautions that being too customer focused can lead to inertia, and anecdotal evidence suggests that it may be better to "ignore your customer" when developing new products....

This paper presents a novel task of ordering given concepts (e.g., London, Paris, and Rome) on the basis of common attribute intensity expressed by a given adjective (e.g., safe) and proposes statistical ordering methods that integrate heterogeneous evidence extracted from text on concept ordering. This study is aimed at deriving collective wisdom on concept ordering from social media text. Sol...

The Web continues to grow and evolve very fast, changing our daily lives. This activity represents the collaborative work of the millions of institutions and people that contribute content to the Web as well as more than two billion people that use it. In this ocean of hyperlinked data there is explicit and implicit information and knowledge. But how is the Web? What are the activities of peopl...

This research examines the impact of physiological arousal on negotiation outcomes. Conventional wisdom and extant prescriptive literature suggest that arousal should be minimized given its negative effect on negotiations, while prior research on misattribution of arousal suggests that arousal might polarize outcomes, either negatively or positively. In two experiments, we manipulated arousal a...

In this research, we examined the impact of physiological arousal on negotiation outcomes. Conventional wisdom and the prescriptive literature suggest that arousal should be minimized given its negative effect on negotiations, whereas prior research on misattribution of arousal suggests that arousal might polarize outcomes, either negatively or positively. In two experiments, we manipulated aro...

Dr. Jo Handelsman, Howard Hughes Medical Institute Professor in the Department of Molecular, Cellular and Developmental Biology at Yale University, is a long-time devotee of scientific teaching, receiving this year's Presidential Award for Science Mentoring. She gave a seminar entitled "What is Scientific Teaching? The Changing Landscape of Science Education" as a part of the Scientific Educati...