This article analyzes the process of shaping the care profile of federal hospitals in the city of Rio de Janeiro. This is a qualitative, descriptive study that draws on semi-structured interviews with hospital administrators. Data analysis used the Collective Subject Discourse approach. Managers believe this process is the result of a set of emerging strategies, proposals and need for change, w...

Objective To know how managers of public and private companies view lactation support rooms and their implantation. Method This is study is based on qualitative, exploratory, and descriptive research. Twenty managers from Greater Florianópolis participated in the research, in 2015. Data were collected by means of semi-structured/projective interviews, and subjected to content analysis associa...

For a significant number of children attending centre-based Early Childhood Care and Education (ECCE) settings transitions between age groups are likely to be an inevitable experience. However, the literature on these transitions is remarkably sparse, with only a handful of studies contributing to an understanding of these times of change. To address this gap the present study used semi-structu...

This study presents the first results of an analysis primarily based on semi-structured interviews with government officials and managers who are responsible for smart city initiatives in four North American cities—Philadelphia and Seattle in the United States, Quebec City in Canada, and Mexico City in Mexico. With the reference to the Smart City Initiatives Framework that we suggested in our p...

Th is paper reports research on service branding carried out on the prestigious Norwegian Coastal Voyage, or Hurtigruten, which is its brand name. Th e primary research instrument employed in the research was semi-structured in-depth interviews with managers and service personnel previously and presently employed by the shipping line Hurtigruten ASA. Th e paper shows that a set of factors infl ...

Semi-structured interviews were conducted with U.S. public sector emergency managers to probe barriers to use of social media and reactions to possible software enhancements to support such use. The three most frequently described barriers were lack of personnel time to work on use of social media, lack of policies and guidelines for its use, and concern about the trustworthiness of pulled data...

Resource Allocation and Firm Scope We develop a theory of firm scope in which integrating two firms into one facilitates the allocation of resources, but leads to weaker incentives for effort, compared with nonintegration. Our theory makes minimal assumptions about the underlying agency problem. Moreover, the benefits and costs of integration originate from the same problem – to allocate resour...

The safe provision of medicines administration is a fundamental challenge faced in long-term care facilities (LTCFs). Many residents LTCFs are frail older persons with multiple morbidities, and addition to polypharmacy, particularly at risk harm due concomitant disease disability. One potential method optimise medication safety facilitate within the introduction technology. This paper explores ...

This exploratory study focuses on an important self-regulatory factor known as regulatory pride which is a potential determinant of entrepreneurial goal-setting and career choice. I report a mixed methods study of these phenomena using a sample of 30 founder-managers. The study integrates measures of regulatory pride derived from a survey questionnaire with qualitative data about entrepreneuria...

With regard to the management of customer knowledge in service production, the potential of information technology has been debated. The aim of this paper is to contribute to the debate by exploring the process of customer knowledge creation in the production of complex services. More specifically, the main question addressed is: How is information technology being used in customer knowledge cr...