It is interesting to discover that there is a reasonably small but growing literature on the issue and role of trust in IS outsourcing in the past few years. Built on the premise that over-reliance on outsourcing contract and/or other form of formal controls do not necessarily deliver a successful outsourcing partnership and/or outcomes, we have explored another dimension of outsourcing relatio...

This case study describes an Asian Information Technology (IT) outsourcing partnership in the discrete manufacturing industry. Interviews with business and IT executives of both the Outsourcing Company and the IT Services Supplier provided the necessary insights. Nowadays many organizations in discrete manufacturing move their plants to Asian countries or other lower wages countries. Most IT se...

Using a qualitative research method, this work investigates risks associated with IT outsourcing and aspects of managing outsourcing risks in the context of Higher Learning Institutes (HLI) in Ethiopia. Primary data is collected through interviews conducted with various stakeholders in the IT outsourcing process including a select set of executives, committee members, domain experts and users. ...

introduction: hospitals, like most executive agencies have scarified the importance of policy, planning and supervision with their executive actions. with their errors, they waste the resources and remain away from development and competitive arena.so during recent years the ministry of health and medical education as well as other areas, in order to make rational government size, strengthening...

D espite the spread of cost-driven outsourcing practices, academic research cautions that suppliers’ cost advantage may weaken manufacturers’ bargaining positions in negotiating outsourcing agreements, thereby hurting their profitability. In this study, we attempt to further understand the strategic impact of low-cost outsourcing on manufacturers’ profitability by investigating the contractual ...

Research on information technology (IT) outsourcing adoption has been confined to a single-country perspective. The understanding of how country-specific variables influence the adoption of IT outsourcing is limited. This study uses new institutional economics to build a framework that links country-level factors to the adoption of IT domestic outsourcing. The authors suggest that country-level...

During the last decade, outsourcing has emerged as a major strategic alternative in information systems management. Although various outsourcing strategies have been appeared, most of studies have focused on one or two dimensions of outsourcing strategies without consideration of their combination effects. Being perhaps the first attempt, this exploratory study identifies major four dimensions ...

Strategic Information Systems outsourcing refers to the long term outsourcing of systems with a major transformational impact on the client’s business strategy. Such outsourcing arrangements mitigate risks through closely aligned client and vendor business/IT operational processes and shared strategic vision. Strategic outsourcing arrangements rely on both contractual and relational governance ...

Past research has shown that most offshore IS outsourcing projects were failed. Communication and coordination problems caused by culture differences between clients and vendors are important reasons for the failures. The theory of boundary spanning capability provides a new theoretical perspective for research of coordination and communication mechanisms between clients and vendors in offshore...

a r t i c l e i n f o Using event study methodology and two-stage regression analysis on a sample of firms announcing human resource outsourcing (HRO) contracts, this study tests the association between administrative HRO and firm-level capital market and long run operating performance, with archival financial data controlling for endogeneity and outsourcing decision optimality. The results dem...