nowadays, belief in the criteria and conditions of interactions with an organization to promote customer relationships is somehow tied to the organizational performance, and its final goal is of great importance. in the literature on organizational behavior, this belief is defined as the “psychological contract”. the intention of this mixed research is to identify and discover the contents of p...

although organizational learning is often known as a goal, in the view of many stakeholders, the final aim of many organizations is optimization of financial results such as productivity, and  innovation is among various factors which optimizes the organizations financial performance, however, as firms seek financial performance improvement, higher profit and minimum cost, it is necessary to un...

Goal and agent orientation in Requirements Engineering has been recognized as a very promising approach. In fact, by adopting notions as those of Agent, Goal, Intentional Dependency and so on, it is possible to smoothly refine high-level requirements into detailed descriptions of the system-to-be. This paper introduces a requirements engineering framework based on the notions of Agent, Goal, an...

The purpose of the present paper is to build a system dynamics model for goal dynamics in organizations within a Dynamics Balanced Scorecard framework. In this paper it is proposed a model of goal dynamics in which Goal Setting and two other related Human Resources practices (Management by Objectives and Training) is viewed as a managerial tool able to enhance workers’ goal commitment, and ther...

The purpose of the present work is to build a suitable system dynamics model for goal dynamics in organizations, as proposed by Barlas & Yasarcan (2008). The proposed model does not bear any ambition of being exhaustive: the main objective of this paper is to propose a model of goal dynamics in which Goal Setting, Management by Objectives and Training are viewed as human resource practices able...

A Multi-Agent System (MAS) architecture is an organization of coordinated autonomous agents that interact in order to achieve particular, possibly common goals. Considering real-world organizations as an analogy, this paper proposes MAS architectural patterns for information systems which adopt concepts from organizational theories. The patterns are modeled using the i* framework which offers t...

In this paper, we present a process for bringing the organizational training department of a software development organization closer to the development projects. We envision an organizational training department that can proactively help the development projects in reducing their defect rate. To achieve this goal we take advantage of the available data at CMMI maturity level 3 organizations. W...

Recent research on organizational social networks has continued to emphasize the importance of networks for individual as well as organizational performance in the U.S. Given the importance of networks and networking, we argue that IT students must learn networking skills in addition to technical skills in order to better understand the role of technology in organizations and to increase their ...