nowadays, new technologies have changed the methods of serving customers in many service organizations. service in the banking industry has been influenced by international communication technology (ict) developments in essential ways. nowadays the importance of websites and their unique features in provision of services to customers is increasing. however, traditional methods of banking with d...

In this study the researchers identify different perceived website quality dimensions. They empirically explore the influence of perceived Website quality dimensions (content, design, use and interactivity, privacy, security and customization) on E-trust: 247 students, instructors, and employees passengers from 12 nationalities in Jordanian, Arabian and American universities were the respondent...

The goal of this research was to find the factors that influence a user’s ability to identify e-mail scams. It also aimed to understand user’s awareness regarding e-mail scams and actions that need to be taken if and when victimized. This study was conducted on a university campus with 163 participants. This study presented the participants with two scam e-mails and two legitimate e-mails and a...

Many factors may be involved in determining why some students are more and some are less proficient in language. This study tried to explore the factors affecting Iranian EFL learners’ proficiency. 221 students at second, third and fourth year of university, including 50 male and 171 female were selected randomly to participate in the study. A researcher-made questionnaire and a proficiency tes...

Many factors may be involved in determining why some students are more and some are less proficient in language. This study tried to explore the factors affecting Iranian EFL learners’ proficiency. 221 students at second, third and fourth year of university, including 50 male and 171 female were selected randomly to participate in the study. A researcher-made questionnaire and a proficiency tes...

the purpose of this research is to identify factors and components that affect a trust-based cooperation in the automobile supply chain and their impact on the performance of the supply chain companies. this paper includes 2 parts. in the first part, by studying the research history and literature and interviewing academic and industrial scholars and experts, four hidden variables of trust-base...

this research is about analysis of relation between trust and organizational commitment of personnel. statistic social in this research is the personnel of social welfare organization of qom state and education organization of qom state and statical sample is consist of 35 employees from social welfare organization and 54 employees from education organization of qom state. in analysis of organi...

lack of trust is one of the key bottle necks in e-commerce development. nowadays many advanced technologies are trying to address the trust issues in e-commerce. one among them suggests using suitable user interfaces. this paper investigates the functionality and capabilities of 3d graphical user interfaces in regard to trust building in the customers of next generation of b2c e-commerce websit...

With the rapid development of group purchase, O2O e-commerce gradually became a part of people to the Internet life. But many unstable and uncertain factors make consumer's trust in the group purchase had shaken, and limits the O2O e-commerce further development. Therefore, to analyze what factors influence the consumer trust in group-buying is very important. With the survey of 195 real sample...