12 The advent of the Internet as an instrument for business commerce has fundamentally altered the economy by ushering in increased efficiencies and more transparent markets. Since businesses started conducting Internet transactions in 1995, the growth has been impressive. Forrester Research estimates that worldwide electronic commerce (e-commerce) revenues were about $650 billion in 2000 and p...

The literature on retailers' range rationalization is limited and focuses primarily the consequences thereof from a consumer perspective. Drawing extant research buyer-supplier relationships, brand management, market orientation (MO) in business-to-business (B2B) markets, our explores antecedents of product de-listing retail channels. It unlocks link between relationship duration by examining r...

The increasing popularity of open standards in B2B e-commerce demands more research on generalized trust. This study investigates how a country’s social trust affects the use of open and closed B2B ecommerce. The analysis based on data from 27 European and related countries shows that social trust in a country promotes the use of open B2B e-commerce, but it impedes the use of closed B2B e-comme...

This article investigates the interface between the exchange relationship in the digital economy and the emerging and continuously improving wireless technology. Exchanges become highly relevant when we look at how collaborative processes are performed. A special emphasis is placed on enabling collaboration between multiple business partners. In most cases, companies require standardization of ...

E-business automates the overall activities of a company and allows distributed systems to communicate their information. Process automation and information sharing improve a company’s productivity and responsiveness, while Businessto-Business (B2B) workflow systems electronically aid the progress of business processes among trading partners, and also help companies to monitor and administrate ...

Prior research on the interplay between service innovation, strategic orientation, and business performance is limited. This study tests a conceptual model which hypotheses mediating effects of Walker and Ruekert’s (1987) strategic orientations on the innovation-performance relationship. The sample consists of 1413 business services or consumer services providers in eleven countries. In general...

Because business-to-business (B2B) electronic marketplaces (e-marketplaces) facilitate transactions between buyers and sellers, they strive to foster a trustworthy trading environment with a variety of trust-building measures. However, little research has been undertaken to explore trust-building measures used in B2B e-marketplaces, or to determine to what extent these measures are applied in B...

Research in B2B e-marketplaces has mainly focused on large organisations and literature on small firm’s perception and use of B2B e-marketplaces, specifically in Indian context has been limited. As MSMEs constitute 95 per cent of all industrial units in India, enhancing their competitiveness in globalized economy is the priority of the Government. Review of literature on B2B e-marketplace shows...