Internal Marketing is the important aspect at organization to measure business performance. The job of internal marketing recruit, train and motivate employees who can serve customers well. Without being actively promoted, have a negative impact on service quality, which lead decreased customer satisfaction profitability. This study focused services division especially in port Bontang Coal Term...

Companies spend significant amounts of money on tangible rewards programs, even during the economic turmoil COVID-19 pandemic (Incentive Research Foundation 2020). The prevalence, growth, and significance these expenditures highlight importance understanding purpose use programs by organizations. public accounting (PA) firms’ compensation plans has focused balance between professional commercia...