Background:Patient concerns represent opportunities for improvement in orthopaedic care. Thisstudy’s objectiveis to identify the nature and prevalence of unsolicited patient complaints regarding orthopaedic care ata tertiary referral hospital. The primary null hypothesis that there are no demographic factors associatedwith complaint types was tested. Secondarily we determined if the overall com...

Continuous Improvement is a consolidated concept in theory and practice, mainly in the context of stand-alone companies. However, the battlefield of competition is increasingly moving from the level of individual firms to that of organisational settings based on loose company boundaries and collaborative relations among different units, such as the Extended Manufacturing Enterprises (EMEs). The...

Statistical process control (SPC) theory takes a negative view of adjustment of process settings, which is termed tampering. In contrast, quality and lean programmes actively encourage operators to acts of intervention and personal agency in the improvement of production outcomes. This creates a conflict that requires operator judgement: How does one differentiate between unnecessary tampering ...

Continuous quality improvement is a complex approach to improvement that describes an all encompassing “package” of principles, methods, and techniques (box). For large organisations setting out to change working practices in line with the principles of continuous quality improvement, implementation of the complete package may be appropriate. But for much smaller organisations with fewer resour...

The number of failed software process assessment and improvement programs far outnumber the successes and the improvement rates appear to remain low, because as Garvin (1993) suggests, “continuous improvement programs require a commitment to learning”. This study investigates the relationship between a software process assessment and improvement model and organisational learning, and examines w...

Prospects for genetic improvement of Eucalyptus cladocalyx in Western Australia Andrew Callister, David Bush, Sally Collins, Wayne Davis 1 ITC Forestry, PO Box 1421 Albany, WA 6331. [email protected] 2 Ensis Genetics, PO Box E4008 Kingston ACT 2604. [email protected] ITC Forestry, PO Box 1421 Albany, WA 6331. [email protected] 4 ITC Forestry, PO Box 1421 Alba...

Purpose – To provide an overview of the history, evolution, and existing research on continuous improvement. Design/methodology/approach – Extensive review of the literature. Findings – This paper provides an overview of continuous improvement, its inception, how it evolved into sophisticated methodologies used in organizations today, and existing research in this field in the literature. Resea...

a generalization of the known results in fusion frames and $g$-frames theory to continuous fusion frames which defined by m. h. faroughi and r. ahmadi, is presented in this study. continuous resolution of the identity (cri) is introduced, a new family of cri is constructed, and a number of reconstruction formulas are obtained. also, new results are given on the duality of continuous fusion fram...