background and aim: relationship is an essential aspect of human life. during the course of illnesses and hospitalization, student-patient relationship significantly contributes to patient satisfaction and nursing care quality. the objective of the present study was to identify the factors affecting student-patient relationship from the perspectives of patients. materials and methods: this desc...

The expeditious development of technology and internet has diverted company direction to retain customer e-satisfaction. Customer satisfaction is becoming an area of great interest for companies and customer satisfaction has a direct impact on the profitability of a company. With regard to customer satisfaction’s importance, we investigate the impact of service quality dimensions on customer sa...

this article aims to identify what and how factors influence management of supply risk in automotive industry supply chain. based on grounded theory and 13qualitative in-depth interviews with 10 managers in iran's automotive industry supply chain, a theoretical framework is developed to examine antecedents and effective factors of this process. this framework suggests a broad range of fact...

This paper aims to identify the factors affecting investment decision of retail investors add crypto assets their portfolios. The personality theory and innovation diffusion are used in this study understand characteristics that influence investors' buying intentions. results show purchase intentions influenced by familiarity with asset, trust, risk return profile asset class, perceived securit...

It is known that perceived trust of vendor can positively affect customers’ acceptance of a certain product or service. Based on Mayer’s three-dimensional trust model and traditional trust theory, the factors affecting different dimension of customer initial trust in the mobile payment service providers were tested through an empirical study, including service providers’ reputation, perceived s...

today, many companies have multiple channels, such as sales force, direct mail / catalog, internet and broadcast channels, telephone, etc. for providing goods and services to its customers. multiple distribution channels, despite having benefits, several challenges such as the incidence of conflict, allocation of product, free ride some members have being emerged. the aim of this study was to i...