Intermediate quantiles play an important role in the statistics of extremes with particular applications in risk management. For interval estimation of quantiles, Chen and Hall (1993) proposed the so-called smoothed empirical likelihood method. In this paper, we apply the method in Chen and Hall (1993) to construct confidence intervals for an intermediate quantile and show that the choice of th...

Enterprises cooperate more extensively with other enterprises in various forms. To enable the cooperation of multiple organizations in supply chains or virtual enterprises, configuration and set-up tools need to define the relations between partnering enterprises. In the one-of-a-kind industry, enterprises collaborate within a Virtual Enterprise (VE). For the definition of relationships among p...

Depression and fatigue have previously been suggested to share an underlying genetic contribution. The present study aims to investigate and characterize the familiality and genetic relationship between depression and fatigue. The familiality of depression and fatigue was assessed by calculating relative risks, measured by the prevalence ratio, within 643 monozygotic (MZ) and 577 dizygotic (DZ)...

In times of high market transparency and rapidly evolving technologies, customer requirements are constantly rising and long-term customer loyalty is hard to achieve. Therefore, enterprises have spent enormous efforts on professionalizing their customer relationship management (CRM). Complaint management holds a key position in CRM, since it helps restoring customer satisfaction and repurchase ...

Key Account Management (KAM) is surprisingly little known marketing approach in retailing and consumer services context, however it has much to offer to companies in these industries. It provides an effective, practical and rather simple method for companies interested in increasing their profits by right customer and relationship management. Indeed, KAM is a business-tobusiness marketing appro...

This paper proposes that transactional governance and knowledge governance are intertwined in the determination of firm green supply chain management relationships. We try to identify the key mechanisms and co-evolutionary consequences of transactional governance and knowledge governance in green supply chain management. Applying on the supplier and customer relationship context, our primary fo...

The western Anatolia is one of the good examples of fast intra-continental extensional tectonics with active extensional stress rate about 3-4 cm/year. Increasing lithospheric thinning causes increasing geothermal activities in the region and active tectonics has generated seismic activity with destructive earthquakes. Moderate sized earthquakes in the region are actually the dominant source of...

anxiety during pregnancy: a risk factor for neonatal physical outcome? alipour z1, lamyian m*2, hajizadeh e3 received: 25 april, 2010 accepted: 27 july, 2010 abstract background & aims: antenatal maternal anxiety is common during pregnancy and may have side effects on mother and neonate. the aim of this study was to evaluate the relationship between maternal anxiety and neonatal outcomes in nul...

Enterprise Integration (EI) is essential to organisations wishing to fulfill broader business objectives related to e-business, customer relationship management (CRM), supply chain management (SCM) and business-to-business (B2B) commerce. This paper describes and presents the results of a study into practices for managing technical risk on EI projects. In the study, 21 managers participated in ...

The evaluation of metrics on data available in change request management (CRM) systems offers valuable information for the assessment of process quality characteristics. The definition of appropriate metrics that consider the underlying change request workflow and address the information needs of an organization is an intricate task. Furthermore CRM systems usually provide only a number of pred...