Conflicts exist in multi-agent systems for a number of reasons: agents have different interests and desires; agents hold different beliefs; agents make different assumptions. To resolve conflicts, agents need to better convey information to each other and facilitate fair negotiations yielding jointly agreeable outcomes. We present a two-agent, dialogical conflict resolution scheme developed wit...

In this demonstration, we bring the online selling process closer to the customer experience in a retailing store. For this purpose, we demonstrate a virtual selling agent that is proactive and adaptive. Our proactive dialogical agent initiates the dialogue and drives the inquiring process for collecting information in order to make relevant proposals. Moreover, we will see that our virtual sel...

This commentary elaborates on the role of “grounding” as a focal theoretical concept and aims to contextualize the claims formulated by Schneider and Pea (2015, this issue) in previous CSCL discussions. It provides fingerposts for enriching and refining the concept of grounding from a pedagogical point of view. It also suggests using the mutual awareness of eyegaze in the context of dialogical ...