One of the continuing issues in the management of information technologies is the difficulty of identifying significant factors that influences consumers to accept and make use of systems developed and implemented by others. Existing studies have employed the technology acceptance model (TAM) to address this issue and the model has now become one of the most widely used models in information te...

Motivations to engage in retail online shopping can include both utilitarian and hedonic shopping dimensions. To cater to these consumers, online retailers can create a cognitively and esthetically rich shopping environment, through sophisticated levels of interactive web utilities and features, offering not only utilitarian benefits and attributes but also providing hedonic benefits of enjoyme...

This article documents an e!ort to experimentally examine the e!ects of information characteristics of Web shopping sites on consumers' desire to approach the sites. A "eld experiment was conducted in which respondents visited shopping sites characterized by varying levels of information load. Two dimensions of information load, complexity and novelty were identi"ed and were found to have di!er...

The global online shopping market has exhibited consistent growth, exceeding an annual average growth rate of 10% from 2006 to 2010; however, the online shopping market in Taiwan demonstrated an astounding growth rate, surpassing 35% during the same period. In the current competitive and rapidly expanding market environment, shopping website providers must establish effective methods for measur...

Timing Constraints and the Allocation of Time: The Effects of Changing Shopping Hours Regulations in the Netherlands A 1996 change in shopping hours regulations in the Netherlands provides an opportunity to study the effects of timing constraints on total time spent in shopping, working, and other activities as well as the timing of these activities. We develop a simple structural model to make...

Customer relationship management, one-to-one marketing, recommendation systems, and real-time click mining are common means to create a personalised customer interaction in today’s e-Commerce. However, one major aspect of customisation and adaptation has thus far been neglected – one buyer might assume multiple shopping roles. Searching for a present for an 11-yearold daughter leads to a differ...

Mass Customizers (MCs) often sell personalized products through Web Based Sales Configurators (WBSCs). Recently, a number of them have connected their WBSCs with Social Software Applications (SSAs). This is not surprising since SSAs provide an interactive and socially rich shopping experience, which makes shopping on WBSCs more similar to retail shopping experiences. Even though interaction wit...

Clothing shopping systems are widely spread on the World Wide Web (WWW). However, without guaranteeing that these online systems are convenient for the average user, it is difficult for THE "online" businesses to gain the user’s trust and it's also intricate for them to build a wide range of clientele. Therefore, we propose a solution, a web-based clothing shopping system call The Smart Shoppin...

Online shopping enables consumers to search for information and purchase products or services through direct interaction with online store. This study aims to examine the effect of Internet marketing environment, product characteristics, familiarity and confidence, and promotional offers on consumer online shopping behavior. 200 questionnaires were distributed to the respondents, who are studen...

The idea of deregulating shopping hours brings strong opposition from many groups in the society. Surprisingly, even many consumers oppose deregulation. The paper rationalizes this behavior by considering heterogeneous consumers who differ in their earnings abilities. If a majority of families has two income earners, long opening hours become essential and the regulation of shopping hours tends...