Knowledge transfer plays an important role in digital Service Creation Projects where information should flow through service design, Agile UX, and software implementation phases. One context for these handovers exists projects the designers participate early phases of exploring scoping service, while agile user experience specialists take over parts design programmers implementation. The purpo...

O. Bogdanova1, K. Brusila-Meltovaara1, J. Iso-Aho2, T. Vuorela3 1LAB University of Applied Sciences (FINLAND) 2HUMAK Science 3Laurea