Online Banking has become increasingly popular globally, because it is so easy and convenient for Internet users to manage their bank accounts from anywhere of the world at any time. Banks have encouraged for this trend for years, since Online Banking also saves lots of resources for the banks regarding of staff training, investment for ATMs and branches, and other operations costs. The Interne...

The advent of the internet is revolutionizing the financial services industry. In the future, electronic banking (EB) will become a strategic factor, evolving from mere transaction banking to the provision of individual, highly customized solutions. For this new way of EB it is essential to have a profound knowledge about the customer. In this paper, we discuss customer modeling as a solution f...

Little is known about the dynamics of adoption of Internet services in general in the Acceding and Candidate Countries 1 (ACCs). Retail Internet banking, however, is one of the most developed e-services and, the drivers and barriers for the adoption of Internet banking are likely to be relevant to other sectors e-services. They may also shed light on the underlying supply/demand dynamics. The p...

This study aims to determine e-banking usage level among retail banking clients' and to identify the factors that influence the adoption of e-banking in Sudan. A self-administered questionnaire was developed and distributed to a sample size of 400 clients using convenience-sampling method. Data analysis was then based on 269 valid responses. The study results indicate that the majority of retai...

This paper examines trust and commitment and their antecedents and consequences within the context of Internet banking, based on data collected from a survey of 500 Singapore undergraduates. After the establishment of a conceptual model that links trust and commitment to the willingness to try Internet banking, the empirical findings show that higher levels of trust and commitment are significa...

The biggest problem facing Internet banking today is the thorny issues of trust and security of online transactions. In fact, the vast majority of customers are concerned about the safety of their transaction, and they can’t simply trust the web fearing that their transactions and credentials might not be safe due to the increasing number of online Internet attacks. A new model for processing I...

In recent years, the Software Architecture of an Internet banking has become one of the most challengeable and risky fields of modern technology. The advent of the Internet has revolutionized the way banking is being done. In Internet banking, we analyzed some attributes such as usage, security, availability, load balancing and so on. Among those attributes Load Balancing is a serious problem i...

Banking transactions using smartphones or more commonly known as “smartphone banking” are increasingly becoming popular as a way for financial transactions given the growing number of smartphone users. The smartphone banking is considered to be different from mobile banking because of the unique and innovative features of smartphones a combination of a computer and mobile phone that can easily ...

This study aims to determine e-banking usage level among retail banking clients' and to identify the factors that influence the adoption of e-banking in Sudan. A selfadministered questionnaire was developed and distributed to a sample size of 400 clients using convenience-sampling method. Data analysis was then based on 269 valid responses. The study results indicate that the majority of retail...