Purpose – The purpose of this paper is to examine the empirical studies on knowledge creation and intellectual capital (IC) to generalize the important factors concerning knowledge creation and IC of banks. The major purpose is to explore the relationship between knowledge creation and IC through the construction of the correlation patterns between these two elements. Design/methodology/approac...

innovation is the key to organizational survival and therefore, it seems necessary to study and identify its affecting factors such as intellectual capital as one of the most important of new organizational intangible assets. considering the importance of this issue, the main purpose of this research was to study the effect of intellectual capital on organizational innovation in the agricultura...

Customer churn, the loss of customers for a company, is one of the biggest loss of revenue for Verizon Wireless and other wireless telecommunications companies. Many companies use the lifetime value of a customer, the expected future cash flow from a particular customer, to determine long-term allocation of resources and human capital. As a result, the sudden defection of customers can greatly ...

the present paper aimed at developing an approach based on fuzzy inference system (fis) for measuring of knowledge sharing in the organization. in recent years there has been increasing interest in the knowledge sharing by experts and managers in the world, according to increasing importance of knowledge as the key source of competitive advantage, organizations have made serious effort to find ...

There is no doubt that the primary reason firms encourage knowledge sharing to drive innovation. As nutrients for innovation, what role do different elements of intellectual capital play in this relationship? When we consider ambidexterity enterprise innovation—exploratory and exploitative—how affect relationship between them? This study adopts a triadic perspective divide into huma...

The main goal of this paper is to estimate the level and distribution of human capital (HC) in Tehran province, Iran. In doing this we have first reviewed theoretical and empirical literature of human capital. And then we used Do gum Method for estimation of level and distribution of households’ human capital in Tehran. The Do gum Method is based on three old methods of estimation. We used late...

In view of today’s collaborative and knowledge-intensive nature of IT services, this study reexamines the antecedents of user satisfaction with IT services. We conceive IT service provision as an interactive, relational process by which users and IT units engage in service coproduction. Drawing on social capital theory, we develop a research model to examine relational factors influencing user ...

The impact of social networks on features of embedded couples, like, for instance, marital stability, has been discussed in sociology for about half a century. However, empirical findings are little cumulative and lack a theoretical integration. We present a framework for the analysis of couples, where their social embeddedness is conceptualized as social capital. Two aspects or dimensions of s...