The work of virtual teams is increasingly important to today’s organizations, work that is accomplished predominantly via computer-mediated communication. The authors investigate the moderating role of experience with instant messaging on the team interpersonal processes (cohesion and openness) to team effectiveness relationship in virtual teams. Data were obtained from 365 virtual team members...

Primary health care team members need to communicate effectively with each other in order to provide integrated care. Using interviews with practice managers about team practice and observation of cross-disciplinary team meetings, we describe communication in primary health care teams, explore the relationship between communication and team effectiveness, and discuss the ramifications of our fi...

Team approach to IS development The development of innovative solutions to complex problems has become increasingly challenging. The modern information systems (IS) development model includes the use of cross-functional teams, which comprise both users, such as accountants and salespeople, and IS professionals such as systems analysts and programmers. Team members must work together effectively...

Hierarchy has the potential to both benefit and harm team effectiveness. In this article, we meta-analytically investigate different explanations for why and when hierarchy helps or hurts team effectiveness, drawing on results from 54 prior studies (N = 13,914 teams). Our findings show that, on net, hierarchy negatively impacts team effectiveness (performance: ρ = -.08; viability: ρ = -.11), an...

We challenge the assumption that within-team variability in team efficacy is simply a methodological concern and statistical prerequisite. We do so by developing a theoretical model and research agenda for the study of dispersion in team efficacy. We construct a taxonomy that distinguishes four distinct forms of dispersion in team efficacy, discuss the antecedents to these forms of dispersion, ...

The team approach is not unique or new to the discipline of human communication sciences and disorders. Models for teaming and the dimensions for team effectiveness have been in place for many years; they derive from the human relations model of management. This article presents two perspectives on team approaches; one from health care, the other from education. Team approaches are defined, ben...

Common wisdom in the literature on virtual team is that rigid, explicit and formal forms of coordination are required for the integration of different expertise to take place, while tacit forms of coordination are difficult to establish and maintain. This study challenges this claim and evaluates the contribution of virtual team common knowledge – a tacit coordination mechanism – on virtual tea...

Emotional intelligence (EI) has received increasing attention in recent years as a driver of team effectiveness. However, research has yet to address EI in virtual teams (VT). The purpose of our study was to examine EI as a predictor of VT effectiveness. Further, we investigated quality of communication as a mediator of the EI-team viability relationship. We employed a work simulation using 228...

The work of virtual teams is increasingly important to today’s organizations, work that is accomplished predominantly via computer-mediated communication. The authors investigate the moderating role of experience with instant messaging on the team interpersonal processes (cohesion and openness) to team effectiveness relationship in virtual teams. Data were obtained from 365 virtual team members...