Maintaining quality in construction projects is paramount to project success, achieved through techniques such as Total Quality Management (TQM). However, the key factors of TQM implementation industry developing countries are not well explored. Accordingly, this paper evaluated causative relationship and intricacies sector countries. A total 28 were captured a literature review. Thereafter, 12...

South Africa has embarked on a process of education renewal by adopting outcomesbased education (OBE). This paper focuses on the linkages between total quality management (TQM) and the outcomes-based approach in an education context. Quality assurance in academic programmes in higher education in South Africa is, in some instances, based on the TQM model because of a strong focus on the employe...

This study explores the relationship between organisational culture and total quality management (TQM) implementation in Australia, with purpose of identifying particular that dominants Australian construction industry, distinguishing which cultures determine successful TQM. Although application competing values framework (CVF) for evaluating (OC) industry has been studied by some scholars, res...

A serious gap is emerging between what is espoused as total quality management and what is actually being implemented. Examples of actual implementation failures are given. In addition to affecting the offending firms, these gaps threaten the viability of the quality management movement in the United States. Their causes and appropriate counter measures are worthy topics for research. (TOTAL QU...

This paper intends to investigate how corporations introduce and develop management information system (MIS ) and total quality management (TQM ) in facing the e-commerce era. Several 2009 national quality award winning firms will be used as individual cases for in-depth analysis. The development of a company’s MIS and TQM will be analyzed. In this study, we discover the development of MIS and ...

In recent years, there has been significantly increasing interest in the application of continuous quality improvement (CQI) and total quality management (TQM) in the health care arena. This case analysis is designed to identify and assess the strategies and processes that led to the successful implementation of CQI in the Emergency Care Center at St. Mary's Hospital in Grand Rapids, MI.