This research examines an entertainment website, Jezebel.com, to understand how the site’s use of a virtual newsroom and computer-mediated communication influences organizational dynamics and culture. By employing a case study of Jezebel, this research utilized in-depth interviews and observations to examine the role of instant messaging (IM) in organizing work and shaping organizational cultur...

The issues that need to be addressed by research in multiagent systems include communication, coordination, coherence, uncertainty, organizational structure, planning, and knowledge representation. Our work addresses communication, coordination, and coherence, and, as we show in the following sections, our methodology allows the multiagent system to dynamically organize its structure and proble...

This paper presents communication needs, supporting structures and communication practices collected from global software development projects. The data was gathered by 32 interviews from seven global interorganizational projects. We identified four important communication needs: problem solving, informing and monitoring, relationship building, and decision-making and coordination. Structures s...

This paper describes first experiments measuring organizational consciousness by comparing six “honest signals” of interpersonal communication within organizations with organizational metrics of performance.