Objectives: To develop a classification system to improve the reporting of observational studies of the use of information technology (IT) in clinical consultations. Methods: Literature review, workshops, and development of a position statement. We grouped the important aspects for consistent reporting into a “faceted classification”; the components relevant to a particular study to be used ind...

Purpose: the article seeks to show frontline employee sensemaking in service encounters. The purpose is to reveal the processual nature of the dysfunctional behaviour category and to point out the dilemmas that organizations face when drawing the line between what is acceptable and what is not. Methodology: the article focuses on fare evasion management in urban bus transport, and more specific...

The relevance of the article. Clara Wieck-Schumann is one most famous female composers today, an outstanding artist XIX century. A significant amount musicological researches has been devoted to her performance and compositional activities, recognized interpreter music Robert Schumann, Belgian pianist Joseph de Benhouwer, recorded all piano opuses. However, some certain issues related specifics...