introduction: one of the most important factors affecting the future survival of organizations is identifying and meeting the increasing needs and demands of patients in order to provide high quality health care services. the aim of this study was to identify factors affecting the selection of milad hospital, iran, by patients based on combined marketing factors. methods: the present analytical...

introduction: outsourcing in health care sector is a cost-effective strategy that can lead to increased quality of services provided to patients. the aim of this study was to determine the types of outsourced services in educational hospitals in isfahan and to investigate the viewpoints of managers about the impact of outsourcing. methods: this descriptive survey was carried out in 2010. resear...

introduction: supplementary health care services are provided to offer health care services beyond existing medical services at a reasonable cost to all members. these supplementary health care services contribute to the health and quality of life of the members and therefore membership provides peace of mind and a sense of security. this study aimed at investigating supplementary health care s...

introduction: in any organization particularly in health care centers, the clients' satisfaction provides the conditions to achieve the pre-determined objectives. one of the ways to get the clients' satisfaction is to follow the clients' takrim plan. to this end, in this article, the clients' takrim plan was studied in health centers affiliated with oil industry organization. methods and materi...

introduction: in order to fulfill the health and medical needs of rural people, iran's medical services insurance organization approved a plan to provide rural health insurance in 2005. the plan aimed to make an appropriate context for the activities of private health care service providers in the rural areas and to meet public expectations for access to specialized medical services. in this st...

there is an escalating demand for geriatric oral healthcare in all developed and developing countries including india. two-thirds of the world’s elderly live in developing countries. this is a huge population that must receive attention from policy-makers who will be challenged by the changing demands for social and health services including oral health services. resources are limited thus rath...

Sexual health services are relatively rare in Nepal. Female sex workers (FSWs) do not use health services as often as would be desirable. A study was conducted to identify the barriers of access to sexual health services by FSWs in Nepal. A mixed-method approach consisting of a 425 questionnaire-based survey and 15 in-depth interviews was conducted in 2007. One fifth of the FSWs had never visit...

BACKGROUND Personal support services enable many individuals to stay in their homes, but there are no standard ways to classify need for functional support in home and community care settings. The goal of this project was to develop an evidence-based clinical tool to inform service planning while allowing for flexibility in care coordinator judgment in response to patient and family circumstanc...

Personal e-healthcare service is growing significantly. A large number of personal e-health measuring and monitoring devices are now in the market. However, to achieve better health outcome, various devices or services need to work together. This coordination among services remains challenge, due to their variations and complexities. To address this issue, we have proposed an ontology-based fra...

introduction: as the elderly population increases, chronic diseases and disabilities also become more prevalent. home care programs as hospital services supplement, not only can prevent elderly from get worse in their disabilities but also make it easier for governments to manage elderly people's needs therefore, we aimed to determine the home visit services provided for elderly residing i...