this paper aims to use a priority framework based on decision making trial and evaluation laboratory (dematel) to help organizations build awareness of the critical influential factors affecting successful implementation of km. to identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of km. ...

Customer knowledge is highly valued in today’s business environment where supply is more than demand and firms are trying their best to differentiate themselves from their competitors. Building customer knowledge base through knowledge management provides firms with strategic weapon for customer value creation, average level of customer knowledge enhancement, cost and time reduction, service qu...

introduction: the subject of knowledge, as one of the most valuable sources of every organization, has recently gained more importance in businesses and industries, especially in governmental organizations. therefore, this study aimed to explore and prioritize the most important subjects in the field of hospital management to be documented in knowledge management system of the iranian ministry ...

This paper is a background literature study on knowledge management and planning of support systems for knowledge workers. The aim is to present a number of central issues in this problem area. Issues that are discussed include knowledge theory, knowledge workers, knowledge management, knowledge management systems, and knowledge management development. A framework made up of two dimensions, eac...

Each disaster presents itself with a unique set of characteristics that are hard to determine a priori. Using combinations of qualitative and quantitative methods, we develop the dimensions and their corresponding measures of the dynamic characteristics of disaster management tasks and test the relationships between the various dimensions of task uncertainty and knowledge sharing purposes. We c...

The study aims at providing a model for talent management in active knowledge-based companies in agricultural domain of Guilan Province. This applied and descriptive study with a mixed research method. In the qualitative part, an in-depth semi-structured interview with 30 experts was used and also the theoretical foundations and research background study were applied for qualitative data collec...

despite the development of appropriate academic and experiential background knowledge management and its manifestation as a competitive advantage, many organizations have failed in its effective utilization. among the reasons for this failure are some deficiencies in terms of methodology in inappropriate recognition and translation of km dimensions and lack of systematic approach in establishme...

complicacy, variety and ever-increasing changes, assumed as outstandingly evident organizational environment features, impose a situation where inconsiderate attitude or carelessness could end in loss of competitiveness or even survival among rivals. today, organizations have come to the point that nothing, but knowledge and innovation could make them desirably successful in a competitive world...