As the development of the internet, there are increasingly online shoppers in the world engaging in e-commerce activities. As the biggest developing country, China has the highest online population growth rates in terms of online shopping. For companies to take full advantage of the potential offered by the Web, it is essential that their electronic commerce (e-commerce) websites be prepared an...

E-tailing websites are often perceived to be static, impersonal and distant. However, with the movement of the World Wide Web to Web 2.0 in recent years, these online websites have been found to display personalities akin to ‘humanistic’ qualities and project impressions much like its retailing counterpart i.e. salespeople. This paper examines the personality of e-tailing websites and their imp...

The airline industry employs advanced e-commerce technologies to retain frequent customers and attract new passengers, but it is likely that not all airlines have clear knowledge about how many gaps should be filled between the status quo and an ideal website. This study proposes an integrated model for evaluating airlines’ websites in terms of the perspectives of “marketing mix 4Ps” and “websi...

Disabled people encounter many barriers while attempting to access the services on the web. Nevertheless, many tools, which could help them to access the web, are available. E-commerce websites have been also intensively and widely used. The e-commerce market in Saudi Arabia will hit $13.3 billion by 2015. This huge investment requires e-commerce websites to be accessible by different types of ...

Social network analysis emerged as an important research topic in sociology decades ago, and it has also attracted scientists from various fields of study like psychology, anthropology, geography and economics. In recent years, a significant number of researches has been conducted on using social network analysis to design e-commerce recommender systems. Most of the current recommender systems ...

We investigate the usability problems of e-commerce online shopping websites from user‟s preferences and determine the relative importance of factors such as navigability, content, design, ease of use, and structure through user survey. The main intent of this ranking of web site characteristics is that a designer can relatively give higher efforts on designing features that may lead to higher ...

Research by Dongwoo Ko, Yuri Seo and Sang-Uk Jung has investigated whether and when culturally customised websites are an effective way to influence consumers in their online purchasing decisions.** E-commerce activities often transcend borders by operating across multiple economies, reaching consumers from a range of cultures at an accelerated pace. The researchers consider the rapid emergence...

To bridge the research gap on the issue of metacognition in the IS research, this study examines consumer’s metacognition in the context of B2C e-commerce. Especially, focusing on the e-commerce solution in terms of Electronic Product Catalogs (EPCs), this study attempts to investigate the effect of the IT artefact on consumer’s metacognition in online shopping. From the perspective of cognitiv...

INTRODUCTION One aspect of small and medium-sized enterprises (SMEs) electronic commerce activity that is acknowledged but rarely examined is their use of websites as they are a critical element of their business growth and competitiveness (Loiacono et al., 2002). Their successful design and use can alter the effectiveness of an SME's venture into electronic commerce. However, SMEs are still la...