This paper explores the influences of two internal factors, i.e. supplier team’s IT-based skills and communication with client’s team, and two contextual factors, i.e. supplier team’s understanding of client’s culture and collaboration with client’s team, on knowledge processes and performance in global sourcing of IT services from the Chinese provider’s perspective. Knowledge processes are cha...

Objective To analyze the discourse of nurse managers related to conditions that (dis)favor the control of tuberculosis in the elderly. Method This study is qualitative and was held in a city considered a priority in the control of tuberculosis in Paraiba. Data collection was carried out between February and May 2014, through semi-structured interviews with eleven nurse managers. French Discou...

This paper reports on the findings of a piece of research work aimed at investigating and analysing the impact of stress on the effectiveness of site managers as leaders. The sample of the study included semi-structured interviews with 71 site managers at the sharp end of production and their superiors. The investigation was more specifically concerned with the impact of three types of stressor...

The research sought to identify key qualities associated with successful licensed retail managers, defined as effective, efficient and profitable operators. Through semi-structured in-depth interviews, managers’ views on success criteria, and problems associated with this type of employment, were elicited. The greatest assets were considered to be personal stability, mobility, good health and s...

Studies summarized by the United Nations Commission on Trade and Development show that companies in developing countries face problems executing e-commerce strategies. To determine which barriers might be transitional and which might be persistent, a longitudinal study was conducted of companies in five Caribbean countries. Interviews were conducted with 23 companies in 2004. Interviews were re...

The rapid introduction of microcomputers into organizations throughout the last decade gave new importance to the analysis of how technology impacts organizations. In particular, research on usability has sought to become central to the design and selection of technology for large organizations. However, definitions and methods are not yet standardized. Data gathered from semi-structured interv...

today, every enterprise needs to have its own business model. a business model explains what exactly the costumers want, how they want it and how the company can satisfy them. this can actually leads to the industry's competitive advantages and help the enterprises to revive them. in the late decades the prevalence of e-commerce leads it to be known as a tool to organize the business and s...

This qualitative study aimed to analyze how conflicts manifest in interpersonal relations and the dimensions they assume in nursing management in hospitals. Data were collected through semi-structured interviews with 13 nurse managers from hospitals in the interior of Rio Grande do Sul, Brazil. Content analysis was used to interpret the results. Among the results, it was highlighted that: a) 11...

the purpose of this qualitative study is to explore the perception of managers and talents of perceived retention factors in the textile industry in yazd province, iran. in this regard, phenomenography is used to map the different perceptions of both talents and their managers. data were collected through semi-structured interviews with 22 talented individuals who were selected according to an ...