The influence of high performance work practices on organizational performance, with mediating of job satisfaction and organizational citizenship behavior in National Iranian Oil Refining and Distribution Company

Despite numerous researches on organizational performance, no research has been conducted in the headquarters of the National Research Refining and Distribution Company in order to provide a constructed method for resolving existing inconsistencies in the way of improvement and effective management. Therefore, the main question of this research is that high performance working methods by improving job satisfaction and organizational citizenship behavior have an impact on the organizational performance of national oil refining and distribution company? The method of this study had been descriptive-survey which had been conducted from the Standard Wolf Questionnaire (2019), with Cronbach's alpha of 0.81 and validity 1, in a sample of 267 senior managers and management experts and senior experts of the National Refining and Distribution Company headquarters. Finally, by analyzing the results, high-performance working methods on organization performance had been confirmed due to the mediator role of job satisfaction in Distribution and Refining Company of Iranian Oil Products, and also, high-performance working methods on organization performance had been confirmed according to the median role of organization citizenship behavior in the sample.