Comparison of Shariati hospital performance in Tehran before and after the health system transformation plan using a dynamic multi-attribute decision-making method

Abstract: Background: Iranian Health system Transformation plan has been implemented since 2014 with the aim of financial protection of people, equity establishment in access to health services and quality improvement of hospital services. Hospital performance evaluation is essential in order to monitor the health system transformation plan. One of the tools for evaluating hospital performance is the dynamic multi-attribute decision-making method. The purpose of this study was to use the dynamic multi-attribute decision-making method to evaluate the performance of the hospitals before and after the health system transformation plan. Materials and Methods: In this cross-sectional study, the performance of Shariati Hospital in Tehran was evaluated for 48 consecutive months (24 months before and 24 months after the Health System transformation plan, 2012-2016). Each month addresses as an option in the decision-making matrix and six important health indicators dynamically take into account using weighted aggregated sum product assessment with EXCEL software 2010.  Results: Hospital performance scores have been fluctuating over time, but there has been an increasing trend over forty-eight months, overlay. The highest and lowest values were for months 42 and 13 (0.4932 and 0.9408 respectively). In addition, in the first month of the solar year, the hospital performance score declined significantly each year. Conclusion: Changes in hospital performance scores during the time period examined show improvement in hospital performance. But this incremental process cannot be considered as a positive outcome of the health system transformation plan directly. Therefore, while improving the current process, continuing the hospital performance evaluation can lead to the hospital's performance promotion.