The behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses

Authors

Abstract:

This paper examines the relations among emotional intelligence, work-family conflict and organizational citizenship behavior of nurses and the mediating effect of work-family conflict between emotional intelligence and organizational citizenship behavior among nurses. a questionnaire survey was carried out to explore the relations among emotional intelligence, work-family conflict and organizational citizenship behavior. a 51-item questionnaire which consist of emotional intelligence, work-family conflict and organizational citizenship behavior parts was carried out to investigate the relations among these variables. Some basic socio-demographic questions were included. The study resulted emotional intelligence was significantly and negatively related to work-family conflict(r=-0.26, p ≤ 0.01) and significantly and positively related to organizational citizenship behavior(r=0.62, p ≤ 0.01). The negative relation between work-family conflict and organizational citizenship behavior was also significant(r=-0.27, p ≤ 0.01).  it was found that work-family conflict is a partial mediator between emotional intelligence and organizational citizenship behavior. The other finding of the study was that emotional intelligence, work-family conflict and organizational citizenship behaviors and some of their dimensions are significantly related to each other.

Upgrade to premium to download articles

Sign up to access the full text

Already have an account?login

similar resources

the behavioral model of emotional intelligence effect on work-family conflict and organizational citizenship behavior among nurses

this paper examines the relations among emotional intelligence, work-family conflict and organizational citizenship behavior of nurses and the mediating effect of work-family conflict between emotional intelligence and organizational citizenship behavior among nurses. a questionnaire survey was carried out to explore the relations among emotional intelligence, work-family conflict and organizat...

full text

The relationship Between Emotional Intelligence and Organizational Citizenship Behavior (Testing the Mediating Effect of Job Satisfaction)

Purpose - The study tested the extent to which the emotional intelligence (EI), job satisfaction (JS) and organizational citizenship behavior (OCB) and their dimensions are related. Alsoit was tested that whether job satisfaction mediates personality effects (Emotional Intelligence) on organizational citizenship behavior. method - A questionnaire survey w...

full text

Relation between Emotional Intelligence and Organizational Citizenship Behavior with Work Deviant Behaviors among Staff of Selected Hospitals in Tehran City

Background: One of the main concerns of managers is work deviant behaviors of employees. Workplace deviance is voluntary behavior that violates significant norms and in so doing threatens the well-being of an organization, its members or both. The study aimed to explore the relationship between emotional intelligence and organizational citizenship behavior with work deviant behaviors.   Mater...

full text

Organizational Citizenship Behavior Among Iranian Nurses

BACKGROUND Organizational Citizenship Behavior (OCB) is defined as "individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate, promotes the effective functioning of organization". OCB, enhance job satisfaction among nursing employees. According to several findings, nurses' OCB have a positive and significant influence...

full text

Conflict Resolution Strategies and Organizational Citizenship Behavior: the Moderating Role of Trait Emotional Intelligence

The relationship between conflict resolution strategies and organizational citizenship behavior (OCB) and the moderating role of trait Emotional Intelligence (EI) were investigated. Participants were 320 public servants (male = 180, female = 140) randomly selected from 5 states in southwestern Nigeria. Measures of trait EI, OCB, and conflict resolution strategies were administered to the respon...

full text

Moderating Effect of Impression Management On the Relationship of Emotional Intelligence and Organizational Citizenship Behavior

This study has examined the moderating impact of impression management motive on the relationship of emotional intelligence (EI) and Organizational Citizenship Behaviors (OCBs). Data were collected by administering self rated questionnaires to male middle level executives (N = 250) based in motor cycle manufacturing organizations based in northern India. Results as analyzed through moderated re...

full text

My Resources

Save resource for easier access later

Save to my library Already added to my library

{@ msg_add @}


Journal title

volume 3  issue 1 , 2 (پیاپی 8 و 9)

pages  256- 221

publication date 2015-09-01

By following a journal you will be notified via email when a new issue of this journal is published.

Hosted on Doprax cloud platform doprax.com

copyright © 2015-2023