Ranking business processes maturity by modified rembrandt technique with considering CMMI dimensions

Authors

Abstract:

An organization’s value is substantiated by consistent, high quality processes engineered in its operations and the allocation of the limited resources to achieve the desired objective. Intrinsic to the development of a process are the articulation of a coherent workflow, identification of the optimal skillset required at each stage of the process, and commissioning of the right technology platform. However, processes need to evolve with perceptible changes in the customer mindset, new technologies, exponential growth needs, and the unrelenting pressure on cost reduction. More than ever, organizations today need to institutionalize continual process improvement to avoid the risk of receding into obsolescence. While organizations choose from a menu of process improvement models, it is important to assess the maturity of the end-to-end process and to identify potential gaps and tailored solutions critically and in order. The purpose of this paper is to evaluate and rank the maturity of processes in a consulting firm. To achieve this goal, a review of the literature related to the organization’s process maturity models is provided and thereafter a comprehensive model including factors and confirmed indicators is presented. It continues to assess and discuss the maturity of processes in a consulting firm.

Upgrade to premium to download articles

Sign up to access the full text

Already have an account?login

similar resources

Achieving CMMI Maturity Level 3 by Implementing FEAF Reference Models

The basic purpose of an Enterprise Architecture project is creating integrity among different enterprise components, including processes, systems, technologies, and etc. While CMMI focuses on improving the process of an organization and covers necessary elements relating to one organization distinguished by different maturity levels referenced as level 1 through level 5. In our previous paper [...

full text

The Relations of Maturity and Dimensions of Business Intelligence

Among developments in the field of business intelligence (BI), the notion of maturity has gained considerable interest for defining the directions to expected value, for summarizing the experience available, and for defining the possible avenues of BI development. There is considerable experience in creating and implementing BI systems, and many gaps separating the declared goals from the achie...

full text

Dimensions of Business Processes Quality (QoBP)

Conceptual modeling is an important tool for understanding and revealing weaknesses of business processes. Yet, the current practice in reengineering projects often considers simply the as-is process model as a brain-storming tool. This approach heavily relies on the intuition of the participants and misses a clear description of the quality requirements. Against this background, we identify fo...

full text

Quality Maturity in Knowledge Intensive Business Processes A maturity model for SME

Science and the industry have hitherto been benefiting from the tools and methods of quality management, business process management and knowledge management separately. However, an integration of these disciplines could unlock the potential of a solid structure to measure and gradually improve knowledge transfer processes. A maturity model is being developed for SMEs to measure and assess the ...

full text

Achieving Higher Levels of Cmmi Maturity Using Simulation

Simulation and the Capability Maturity Model Integrated (CMMI) are both fundamentally process focused with common objectives. Both are tools used to advance process capabilities and performance. Can organizations apply simulation to their business practices to help them achieve higher levels of CMMI maturity? Which specific Process Areas would simulation add the most value? Simulation projects ...

full text

My Resources

Save resource for easier access later

Save to my library Already added to my library

{@ msg_add @}


Journal title

volume 9  issue 3

pages  559- 578

publication date 2016-07-01

By following a journal you will be notified via email when a new issue of this journal is published.

Hosted on Doprax cloud platform doprax.com

copyright © 2015-2023