Identifying and Ranking Factors on Organizational Citizenship Behavior in Petroleum Industry Research Tehran

Study of people's behavior in work environments has been an issue of interest among management scholars for a long time and with the advent of field of organizational behavior in the late 1960s, this issue became even more important. In this paper we seek to indentify and classify the factors influencing organizational citizenry behavior in Tehran petroleum industry research center using multi- indicator decision making models (TOPSIS - SAW). In order to gather data and determine the priorities between indicators, a questionnaire was used. Finally, to combine the results of two forementioned models, the average method was used and based on this method, job satisfaction gained the highest ranking in producing the organizational citizenry behavior in the petroleum industry research center and other factors such as organizational commitment, leadership style, organizational justice, personal characteristics and ethical behavior were next