علل و پیامد های شلوغی در بخش اورژانس و راهکار های کاهش آن

One of the most important parts of the hospital is emergency department which is faced with various problems. One of the most important problems is patients crowding. Overcrowding is a multifactorial and significant variable. Among causes of overcrowding we can mention lack of staffing, structural and demographic causes, and cultural reasons. The consequences of emergency department overcrowding include: reduced level of patient safety, reduced cost benefit and dissatisfaction of the health care system. Multiple manners have been proposed to solve this problem, including the control of ambulances destinations, adding personnel, referring of non-emergency cases, developing primary care units, increasing hospital beds, and expansion of environment in emergency department. But in between, there are simple, effective manners such as regular checking of files by nurses, specialization, and simplification of patients transfer to other wards, which could be administered.