issue 1 publication date 2013-08-01

• Effectiveness of Service Delivery in Cardiology Based Corporate Hospitals
• A Hybrid Grey-Game-MCDM Method for ERP Selecting Based on BSC
• The Intervention of Organizational Characteristics in the Relationship between CRM and Organizational Performance in the Nigerian Insurance Industry
• E-Waste-Concept, Problems and Solution Policies in India
• Ranking the Lack of Proper Conclusion of Employees’ Criteria by FAHP Method (Case Study: Iran Khodro Diesel Company)
• Financial Reporting Delay and Investors Behavior: Evidence From Tunisia
• A Comparative Analysis on Sony’s Approach to Problem Solving and Decision-Making