Organizational Learning, Agility and Social Technologies for Enhanced Organizational Performance

The prevalent business environment characterized by technological advances, globalization, powerful customers and increasing ethical concerns is exerting a lot of pressures on business organizations. The ever increasing competition means that it is easier to fail than to succeed. There are some key business virtues to be incorporated in order to gain competitive advantage or even to survive. Organizational learning and organizational agility are such key prerequisites in the current environment. This research relates organizational learning and organizational agility with the aim of enhancing business performance. Nowadays organizations are utilizing social technologies for many different purposes. In this study we reflect on how social technologies are used for promoting organizational learning and organizational agility in order to improve organizational performance. The contribution of the research is proposing a conceptual model and drawing a hypothesis which could be used in future empirical research to ascertain the value of organizational learning, organizational agility and social technologies in improving organizational performance in a competitive environment.