A Goal-oriented Framework for Business Modeling

This paper proposes a modeling framework that provides rigorous concepts for conducting early organizational requirements analysis. The aim is to allow business analysts to produce an organizational model that precisely captures the knowledge of an organization and of its business processes. To this end, the framework offers a conceptual meta-model that identifies constructs that enable capturing the intrinsic characteristics of an organization setting for a corporate information system-to-be. The approach allows the analyst to have a holistic perspective integrating human and organizational aspects to gain better understanding of business system inner and outer modelling issues. The framework takes roots in both management theory and requirements analysis. It helps bridging the gap between enterprise and requirements models proposing an integrated vision, comprehensive and expressive to both managers and software (requirements) analysts.