Workshop Report : Northeast Region Continuous Improvement Through Enforced Problem Solving
نویسنده
چکیده
The workforce identifies and implements change to improve the quality of all processes at Laser Magnetic Storage International Company. Laser Magnetic Storage International Company (LMS) is a joint venture of N.V. Philips, of the Netherlands, and Control Data Corporation of Minneapolis, MN. The Tape Storage Division, located in Norristown, PA is a leading OEM (original equipment manufacturer) supplier of magnetic tape drives and holds a major market share of streaming GCR (group coded recording) drives. When he arrived in 1983, Russ Kazda, president of the operation, quickly recognized the need for significant improvement. Problems in· cluded high operating costs, poor yields, poor workmanship, missed deliveries, and low morale. Haif of all shipments occurred during the last week of every month. Kazda challenged his management team to improve dramatically, particularly by reducing throughput times and safety stock. That challenge set in motion a process of continuous improvement through enforced problem solving that has brought tremendous results. They include 50 percent space reduction, 80 percent throughput time reduction, 90 percent overtime reduction, 60 percent output increase, 93 percent daily linear performance to schedule, 94 percent decrease in defects per unit, and 50 percent reduction in cost of quality.
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