An Empirical Study of System Development Method Tailoring in Practice

Little research has been conducted to date on the specific topic of the tailoring of systems development methods. Two related research areas—contingency factors research and method engineering—have exhibited a primarily deductive research focus. In contrast, this paper presents an inductive study into method tailoring in practice within the Motorola organisation. The findings illustrate the sophisticated multi-level tailoring process at industry, organisational and project level. The multi-level tailoring process depicted here overcomes the problem of trying to comprehensively tailor a method in a development environment in which time is not available for a lengthy tailoring process on each project. The paper builds on both the contingency factors and method engineering streams, and also contains useful practical guidelines for practitioners.