The Effects of Relational Contracts on Procurement: Evidence from Information Technology Outsourcing∗

نویسندگان

  • Lan Shi
  • Anjana Susarla
چکیده

We augment existing studies of spot procurement contracts by introducing relational contracting. We first show that at intermediate interest rates, the form of procurement contract affects the parties’ reneging temptation on a given relational contract, and hence affects the best relational contract that is sustainable. We also show that relational contracts make contracts less complete and complexity plays a lesser role in the choice between fixed-price versus cost-plus contracts with relational contracting. Using a novel data set on information technology outsourcing contracts, we find that lower reneging temptation, measured by narrowly varying alternative vendors’ modification costs, favors relational fixed-price contracts. Second, we find that a vendor with high reputation capital in fair bargaining (cost-cutting) is more likely to be awarded a fixed-price (cost-plus) contract. Lastly, we find that complexity matters less in the choice between fixed-price versus cost-plus contracts with relational contracting. JEL Codes: D2, D86, L24, M15 ∗We would like to thank participants of seminars at University of Washington and the 2008 SOLE meeting for helpful comments. All remaining errors are our own. Correspondence can be addressed to [email protected] or [email protected].

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Information Technology Outsourcing Contracts: An Empirical Analysis on Contract Structure and Performance Implications

The study examines two dimensions of IT outsourcing contract structure: contract specificity and flexibility. We posit that the contract structures are influenced by (a) relational elements such as prior interactions, current nature of relationship between the contracting parties, and future interactions; and by (b) the attributes of transactions such as investment specificity and task and tech...

متن کامل

The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: An Empirical Study

This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. Eleven contractual elements (categorized into three SLA characteristics: foundation, change, and governance ...

متن کامل

The Asymmetric Benefits of Relational Governance: Evidence from Software Development Outsourcing

We examine the interacting effect of formal contracts and relational governance on vendor profitability and quality in the software outsourcing industry. We argue that the use of relational governance is driven by perceptions of exchange hazards but in a departure from extant literature, we propose that the benefits accruing from relational governance are asymmetric and depend on how the exchan...

متن کامل

Success of IT Outsourcing contracts: Effects of the Complexity of the Activity, Relational Governance and Structure of Incentives

The outsourcing of Information Technology (IT) services is a practice generally regulated by contracts. Since contracts are inevitably incomplete, buyer-supplier relationships are usually managed by additional mechanisms of incentives and governance, which results in a variety of success levels. Buyer perceived volatility and ambiguity of the future relationship are argued to be keys in definin...

متن کامل

Social Capital and Contract Duration in Buyer-Supplier Networks for Information Technology Outsourcing

This paper presents new evidence on the role of embeddedness in predicting contract duration in the context of Information Technology (IT) Outsourcing. Contract duration is a strategic decision that aligns interests of clients and vendors, providing the benefits of business continuity to clients and incentives to undertake relationship specific investments for vendors. Considering the salience ...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2008