Managing Coordination in Emergency Response Systems with Information Technologies
نویسندگان
چکیده
An emergency response system is a multi-disciplinary concept that includes not only information technology (IT), but also social communication networks of response agents, and organizational designs. The complexity of the system, the dynamic environment in which the system is embedded, and its technical constraints imply serious coordination problem. Based on coordination theory and theory of task-technology fit, we develop a model to guide our research to establish a better understanding of the impact of IT on coordination in emergency response systems. Particularly, in this research, we identify dependencies in the system, propose corresponding coordination mechanisms, and generate a set of propositions explicating the fit between technology attributes and coordination tasks.
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