Continuous quality improvement, total quality management, and reengineering: one hospital's continuous quality improvement journey.
نویسندگان
چکیده
In recent years, there has been significantly increasing interest in the application of continuous quality improvement (CQI) and total quality management (TQM) in the health care arena. This case analysis is designed to identify and assess the strategies and processes that led to the successful implementation of CQI in the Emergency Care Center at St. Mary's Hospital in Grand Rapids, MI.
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ورودعنوان ژورنال:
- American journal of medical quality : the official journal of the American College of Medical Quality
دوره 13 3 شماره
صفحات -
تاریخ انتشار 1998