Offshore IT Outsourcing to South Africa – Analysis of Readiness and Attractiveness
نویسنده
چکیده
This paper investigates South Africa’s readiness and attractiveness as a potential location for offshore Information Technology (IT) outsourcing. The shift of IT outsourcing from sites in the US and Western Europe to offshore locations such as India, the Philippines and China continues to be significant. Different countries are slowly entering the race to become the next offshore outsourcing hotspot. This includes places such as Ghana, Brazil, Argentina, Mexico and South Africa. This paper analyzes one of these locations, South Africa in depth. The interpretive tradition was applied in conducting the research. One major finding based on initial observatory data was that South Africa was considered to be both attractive and ready; however, detailed interpretive analysis shows that South Africa might be an attractive location but it is not yet ready for offshore outsourcing.
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