Destination Online Travel Reviews An argumentative and textual genre perspective
نویسندگان
چکیده
......................................................................................................................................... 2 Acknowledgements ...................................................................................................................... 5 Table of Content .......................................................................................................................... 7 List of abbreviations.................................................................................................................. 11 List of Figures ............................................................................................................................ 12 List of Tables .............................................................................................................................. 13 List of Charts .............................................................................................................................. 13 List of Diagrams ........................................................................................................................ 13 Introduction ............................................................................................................................... 15 i. Decision-making in the field of online tourism: an argumentative practice based on testimony ........................................................................................................................... 15 ii. Web 2.0: a new context for the argumentative discourse ....................................... 17 iii. The role of Online Travel Reviews in tourism decision-making ........................... 20 iv. Structure of the dissertation .................................................................................... 25 1 Online Travel Reviews as a tool for decision-making ................................................. 28 1.1 Decision-making as an argumentative practice .................................................... 29 1.2 Decision-making in tourism .................................................................................... 32 1.2.1 Characteristics of the tourism product .......................................................... 32 1.2.2 Factors driving tourism decision-making ...................................................... 35 1.3 Tourism information search .................................................................................... 37 1.3.1 Models of tourism information search and variables interplay ................. 37 1.3.2 The role of the Internet in tourism information search ............................. 42 1.3.3 Interaction between users and the online space .......................................... 43 1.3.4 The role of social media in tourism information search ............................. 45 1.4 Research question and research goals .................................................................... 46 1.4.1 Perspective on communication ...................................................................... 46 1.4.2 Research question ............................................................................................. 47 1.4.3 Sub-questions .................................................................................................... 48
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