E-contracting: Towards electronic collaboration processes in contract management
نویسندگان
چکیده
E-contracting implies pre-order electronic interaction between customers and suppliers engaging in business transactions. This paper examines electronic contracting from an interorganizational perspective. It derives a collaboration process architecture for contracting in retail and industrial companies and outlines key design decisions concerning a processsupporting system architecture. A case from the retail industry illustrates major problems with paper-based contracting processes currently practiced by most companies and emphasizes the usefulness and applicability of the developed framework in industrial practice. Finally, we present a research agenda towards a holistic framework providing support for retail and industry companies in deploying e-contracting solutions.
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