Mining Usability Information from Log Files: A Multi-Pronged Approach
نویسنده
چکیده
This position paper has been prepared for a workshop concerned with issues and experiences surrounding logged data for on-line communities. We briefly describe relevant elements of a field study of a group of welding engineers using a collaborative system conducted at NIST. The log data captured during the field study is sequential, as it is ordered by time. We believe this ordering will be important to preserve during analysis. Therefore, we present our experiences and issues encountered during the analysis of our data in the context of a categorization of techniques for analysis of sequential data by Hilbert and Redmiles [2].
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